
The INS Group is a leading provider of technology-enabled solutions and services in the aged care, retirement living, and community sectors.
Contact
Brendan Rafin
Business Development Director► brendan.r@theinsgroup.com.au
► theinsgroup.com.au
► 0409 365 095

Key Offerings:
- Emergency Call Systems: Advanced, reliable emergency response solutions tailored for aged care, retirement villages, and community settings, ensuring resident safety and peace of mind.
- Village Management Software: Comprehensive digital solutions designed to streamline operations, enhance communication, and improve service delivery for retirement village operators and managers.
- Nurse Call Solutions: Innovative nurse call systems that support aged care providers in delivering efficient, responsive, and high-quality care to residents.
- Connectivity & Communication: Integrated communication platforms that enhance resident engagement, improve operational efficiency, and support seamless interaction between staff and residents.
- Support & Maintenance Services: End-to-end service support, including installation, system upgrades, ongoing maintenance, and 24/7 technical assistance to ensure uninterrupted service.
Industries Served:
The INS Group delivers tailored solutions to various sectors, including:
- Retirement Living: Providing tailored technology solutions that enhance village management, resident safety, and operational efficiency.
- Aged Care: Supporting aged care facilities with nurse call and emergency response systems that prioritise resident wellbeing and staff efficiency.
- Community & Home Care: Enabling independent living through assistive technology, communication platforms, and emergency response solutions for home care providers.
- Healthcare Facilities: Delivering high-quality technology solutions to hospitals and healthcare centres, ensuring seamless communication and emergency response.
Company Highlights:
- Decades of Experience: With over 35 years of expertise, The INS Group has established itself as a trusted provider of technology-driven solutions in the aged care and retirement living sectors.
- Commitment to Innovation: Continually developing cutting-edge solutions that meet the evolving needs of aged care providers, retirement village operators, and community service organisations.
- Customer-Centric Approach: Focused on delivering personalised solutions, exceptional support, and ongoing service to ensure client success.
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